Service Manager - Luxury Hospitality Leadership Role in Bali

JR Foods Pte. Ltd. · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 55,000,000 - 62,000,000
JR Foods Pte. Ltd. is seeking a dynamic and experienced Service Manager to join our team in Bali. This is a unique opportunity to lead and manage a team in our luxury hospitality setting, ensuring exceptional service and guest satisfaction. The ideal candidate will have a proven track record in hospitality management and a passion for delivering premium service experiences.

📋 Tanggung Jawab Pekerjaan

Oversee and manage the daily operations of the service team, ensuring high standards of service and guest satisfaction.,Develop and implement service standards and protocols to enhance guest experiences.,Lead and mentor the service team, fostering a culture of excellence and continuous improvement.,Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.,Collaborate with other departments to ensure seamless guest experiences and resolve any service issues.,Ensure compliance with company policies, procedures, and regulatory requirements.,Manage the service team's schedules and ensure adequate staffing levels to meet operational demands.,Represent the company at industry events and networking opportunities to build relationships and enhance the company's reputation.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 5 years of experience in hospitality management, preferably in a luxury or high-end setting.,Proven track record of leading and managing service teams to deliver exceptional guest experiences.,Strong leadership and communication skills, with the ability to inspire and motivate team members.,Excellent problem-solving and decision-making skills.,Fluency in English, both written and spoken.,Knowledge of local customs, culture, and regulations in Bali is a plus.,Certification in hospitality management or related field is a plus.

🛠️ Keahlian

Hospitality managementTeam leadershipService standards and protocolsPerformance analysis and improvementInterdepartmental collaborationRegulatory complianceStaff scheduling and managementNetworking and relationship building
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