(Remote) Front Desk Receptionist

FORGE Sentosa · 📍 Palopo, Sulawesi Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
FORGE Sentosa is seeking a dedicated Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. This is a remote position, allowing you to work from the comfort of your home while contributing to the success of our hotel.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Manage guest check-in and check-out processes efficiently.,Handle guest inquiries, complaints, and requests in a timely manner.,Maintain accurate records of guest information and reservations.,Coordinate with housekeeping, dining, and other departments to ensure smooth operations.,Monitor front desk area for security and safety purposes.,Assist with event planning and coordination as needed.,Perform other duties as assigned by the manager.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Previous experience in a front desk or receptionist role is preferred.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software.,Familiarity with hotel management systems is a plus.,Ability to work well under pressure and meet deadlines.,Fluent in Indonesian and English.

🛠️ Keahlian

Customer serviceProblem-solvingAttention to detailTime managementBasic computer skills
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